Support
Need help, found a problem or have an idea? We'd love to hear from you.
From the app
Profile → Request a feature, then choose Report a problem or Feature idea.
Common questions
How do I add a receipt?
Open the Scan tab and take a photo, choose a PDF or photo, or paste an order email. Check what was read, fix anything if needed, and save.
I forgot my password.
On the sign-in screen, tap Forgot password and enter your email. We send you a link to choose a new one.
The scan got something wrong.
Open the purchase and tap Edit to change anything. AI can misread blurry or crumpled receipts, so a clear, flat photo in good light works best.
How do I get my data out?
Profile → Account & data → Export my data gives you a spreadsheet (CSV) or a PDF of your purchases.
Is my information private?
Yes. We don't sell it or show ads, and each account can only see its own data. The Privacy Policy explains exactly what is stored and where.
Who can use TabVault?
Anyone 13 or older. The app asks for your date of birth when you create an account (it is only checked on your phone, never saved). If you are 13 to 17, a parent or guardian needs to agree to you using it.
How do I delete my account?
In the app: Profile → Account & data → Delete account. If you can't use the app, see Delete your account.